System Status
All Systems Operational

About This Site

This is where you can get updates on how Ashby's systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Ashby, don't hesitate to get in touch with us at support@ashbyhq.com and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Ashby Products Operational
90 days ago
99.98 % uptime
Today
Recruiting
Operational
90 days ago
99.94 % uptime
Today
Analytics
Operational
90 days ago
99.99 % uptime
Today
Hosted Job Boards
Operational
90 days ago
100.0 % uptime
Today
Scheduling
Operational
90 days ago
99.96 % uptime
Today
Chrome Extension Operational
90 days ago
100.0 % uptime
Today
Mobile
Operational
90 days ago
100.0 % uptime
Today
Ashby APIs Operational
90 days ago
100.0 % uptime
Today
Ashby API Operational
90 days ago
100.0 % uptime
Today
Reports API Operational
90 days ago
100.0 % uptime
Today
Job Post API Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
Authentication Services Operational
90 days ago
100.0 % uptime
Today
Google Operational
90 days ago
100.0 % uptime
Today
Office 365 Operational
90 days ago
100.0 % uptime
Today
Magic Link Operational
90 days ago
100.0 % uptime
Today
Single Sign On Operational
90 days ago
100.0 % uptime
Today
Third-Party Integrations Operational
90 days ago
99.99 % uptime
Today
Job Feed
Operational
90 days ago
100.0 % uptime
Today
Google Gmail
Operational
90 days ago
99.96 % uptime
Today
Google Calendar
Operational
90 days ago
99.96 % uptime
Today
Google Meet
Operational
90 days ago
100.0 % uptime
Today
Zoom
Operational
90 days ago
100.0 % uptime
Today
ATS Sync
Operational
90 days ago
100.0 % uptime
Today
HRIS Integration Operational
90 days ago
100.0 % uptime
Today
Dropbox Sign Operational
90 days ago
100.0 % uptime
Today
Notification Delivery Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Slack Operational
90 days ago
100.0 % uptime
Today
Infrastructure Providers Operational
90 days ago
100.0 % uptime
Today
SendGrid API v3 Operational
SendGrid Parse API Operational
AWS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 2, 2023

No incidents reported today.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023
Some activities may not auto-populate upon stage change
Resolved - We have verified that candidate activities are now auto-populating.
Sep 29, 20:49 UTC
Investigating - We are currently investigating an issue where some activities, such as interview activities are not auto-populating when changing a candidate's stage.

Refreshing the candidate profile will make the activities appear.
Sep 29, 17:43 UTC
Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023
All-in-One - Delayed or Incorrect Status for Some E-Signatures and Offer Letters
Resolved - This incident has been resolved.
Sep 25, 20:13 UTC
Monitoring - A fix has been implemented, and updates from Dropbox Sign are being processed normally. We are working to fix existing signature requests to show the correct most recent status.
Sep 25, 20:09 UTC
Identified - Some e-signatures and offer letters in Ashby may not show the most recent status (e.g., sent, viewed, signed) due to issues with our vendor, Dropbox Sign. We are investigating a workaround and working with Dropbox Sign to resolve the issue.

E-signatures and offers are still operational but, for instance, may show unsigned in Ashby when the offer or document has been signed. A byproduct is some additional features like reminders may error because they are not relevant to the current status of the document.
Sep 25, 17:57 UTC
Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
All-in-One - Delayed Calendar Sync and Scheduling due to Google Workspace outage
Resolved - Google has indicated the incident with Google Calendar has been resolved.

We have confirmed that Ashby Calendar Sync and Scheduling is no longer affected by this third-party outage.
Sep 21, 16:56 UTC
Monitoring - There is an ongoing disruption to the Google Calendar service. We will continue to monitor the situation until it has been corrected.

You can find more details for this disruption on the Google Workspace Status Dashboard: https://www.google.com/appsstatus/dashboard/incidents/7uJZ5F1Uy4n1n74iMacQ
Sep 21, 14:49 UTC
Investigating - We're experiencing issues with scheduling and calendar sync due to a Google Workspace outage.

You can see additional details on this Google Workspace outage at: https://www.google.com/appsstatus/dashboard/incidents/7uJZ5F1Uy4n1n74iMacQ
Sep 21, 14:36 UTC
Sep 20, 2023
Ashby All-in-One & Analytics: Candidate Profile Errors
Resolved - This incident has been resolved.
Sep 20, 15:38 UTC
Monitoring - A fix has been implemented, and we are monitoring the results.
Sep 20, 15:27 UTC
Identified - We've identified an issue where candidate profiles are erroring. We are working to resolve the issue.
Sep 20, 14:30 UTC
Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

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