System Status
All Systems Operational

About This Site

This is where you can get updates on how Ashby's systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Ashby, don't hesitate to get in touch with us at support@ashbyhq.com and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Ashby Products Operational
90 days ago
99.99 % uptime
Today
Recruiting ? Operational
90 days ago
99.99 % uptime
Today
Analytics ? Operational
90 days ago
99.99 % uptime
Today
Hosted Job Boards ? Operational
90 days ago
100.0 % uptime
Today
Scheduling ? Operational
90 days ago
100.0 % uptime
Today
Chrome Extension Operational
90 days ago
100.0 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
Ashby APIs Operational
90 days ago
100.0 % uptime
Today
Ashby API Operational
90 days ago
100.0 % uptime
Today
Reports API Operational
90 days ago
100.0 % uptime
Today
Job Post API Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
Authentication Services Operational
90 days ago
100.0 % uptime
Today
Google Operational
90 days ago
100.0 % uptime
Today
Office 365 Operational
90 days ago
100.0 % uptime
Today
Magic Link Operational
90 days ago
100.0 % uptime
Today
Single Sign On Operational
90 days ago
100.0 % uptime
Today
Third-Party Integrations Operational
90 days ago
100.0 % uptime
Today
Job Feed ? Operational
90 days ago
100.0 % uptime
Today
Google Gmail ? Operational
90 days ago
100.0 % uptime
Today
Google Calendar ? Operational
90 days ago
100.0 % uptime
Today
Google Meet ? Operational
90 days ago
100.0 % uptime
Today
Zoom ? Operational
90 days ago
100.0 % uptime
Today
ATS Sync ? Operational
90 days ago
100.0 % uptime
Today
HRIS Integration Operational
90 days ago
100.0 % uptime
Today
Dropbox Sign Operational
90 days ago
100.0 % uptime
Today
Notification Delivery Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Slack Operational
90 days ago
100.0 % uptime
Today
Infrastructure Providers Operational
90 days ago
100.0 % uptime
Today
SendGrid API v3 Operational
SendGrid Parse API Operational
AWS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
All-in-One & Analytics - Read-only due to infrastructure maintenance Dec 14, 2024 17:00-18:00 UTC
On Saturday, December 14, from approximately 5PM to 6PM GMT (9AM to 10AM PST), Ashby will be in read-only mode (with the exception of job applications, which can still be submitted). During this time, we will be changing our database infrastructure. Details below.

*How will this impact my Ashby access?*
You can log in and view all information in Ashby but cannot modify or delete it. We’ve disabled the interface for common functionality that modifies or deletes data. In some cases, the interface may not be disabled but will error (safely) when clicked.

ATS sync will be paused during this time and we anticipate ATS data will be up-to-date within two hours after the infrastructure change has been completed.

*How will this impact job applicants?*
Hosted job boards, Ashby Job Board API, and submitting applications via the Ashby Customer API will continue to function. Applications submitted during the change of our database infrastructure will not be able to be viewed in Ashby until after the transition is complete.

*How will this impact candidates that are interviewing?*
Candidates will not be able to use direct schedule, availability links, and candidate experience surveys and will be presented with a message to try again later. Calendar events and conference meeting links will not be impacted, but feedback cannot be submitted until the transition is complete.

*How will this impact live integrations?*
During this time, any API calls that modify Ashby data will fail with 500 errors.

*How will I know when read-only mode begins and ends?*
We will provide in-app messaging, post updates to status.ashbyhq.com, and email updates throughout the transition. You can subscribe to email updates at status.ashbyhq.com.

We appreciate your patience and understanding as we maintain Ashby’s reliability and speed. Please reach out to your customer success manager or support@ashbyhq.com with any questions.
Posted on Dec 04, 2024 - 19:25 UTC
Past Incidents
Dec 9, 2024

No incidents reported today.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024
All-in-One: Delayed Email and Calendar Sync
Resolved - We are no longer observing delays with email and calendar syncs.
Dec 3, 13:18 UTC
Monitoring - We've now found a resolution, and are waiting for sync to catch up.
Dec 3, 12:54 UTC
Identified - We've identified an infrastructure issue causing delays with calendar and email sync. We anticipate it being resolved in the next hour or so.
Dec 3, 12:27 UTC
Investigating - We're investigating an infrastructure issue that causes delays with calendar and email sync.
Dec 3, 12:04 UTC
Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024
Performance Degradation: Reports and Dashboards
Resolved - This incident has been resolved.
Nov 28, 00:06 UTC
Monitoring - Due to an earlier incident, reports and dashboards may require more time to load.
Nov 27, 19:38 UTC
Nov 27, 2024
All-in-One & Analytics: Reports Unable To Load
Resolved - This incident has been resolved.
Nov 27, 19:32 UTC
Monitoring - Reports are now loading, however performance is still degraded for some reports and dashboards. Reports may show increased errors.
Nov 27, 18:53 UTC
Identified - We have identified a potential issue causing reports to be unable to load and are applying mitigations.
Nov 27, 18:43 UTC
Investigating - We have identified an issue at 10:32 PST where reports are currently unable to load in Ashby. Our engineering team is investigating.
Nov 27, 18:40 UTC
Nov 26, 2024

No incidents reported.

Nov 25, 2024
All-in-One: Delayed Email and Calendar Sync
Resolved - We are no longer observing delays with email and calendar syncs.
Nov 25, 12:52 UTC
Monitoring - We've now found a resolution, and are waiting for sync to catch up.
Nov 25, 12:16 UTC
Identified - We've identified an infrastructure issue causing delays with calendar and email sync. This impacts Sequences and Scheduling, and we anticipate it being resolved in the next hour or so.
Nov 25, 12:14 UTC
← Incident History Powered by Atlassian Statuspage