System Status

All Systems Operational

About This Site

This is where you can get updates on how Ashby's systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Ashby, don't hesitate to get in touch with us at support@ashbyhq.com and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Ashby Products Operational
90 days ago
99.94 % uptime
Today
Recruiting Operational
90 days ago
99.94 % uptime
Today
Analytics Operational
90 days ago
99.94 % uptime
Today
Hosted Job Boards Operational
90 days ago
99.98 % uptime
Today
Scheduling Operational
90 days ago
99.95 % uptime
Today
Chrome Extension Operational
90 days ago
99.95 % uptime
Today
Mobile Operational
90 days ago
99.95 % uptime
Today
AI Notetaker Operational
90 days ago
99.91 % uptime
Today
Ashby APIs Operational
90 days ago
99.95 % uptime
Today
Ashby API Operational
90 days ago
99.95 % uptime
Today
Reports API Operational
90 days ago
99.95 % uptime
Today
Job Post API Operational
90 days ago
99.95 % uptime
Today
Documentation Operational
Authentication Services Operational
90 days ago
99.95 % uptime
Today
Google Operational
90 days ago
99.95 % uptime
Today
Office 365 Operational
90 days ago
99.95 % uptime
Today
Magic Link Operational
90 days ago
99.95 % uptime
Today
Single Sign On Operational
90 days ago
99.95 % uptime
Today
Third-Party Integrations Operational
90 days ago
99.95 % uptime
Today
Job Feed Operational
90 days ago
99.95 % uptime
Today
Google Gmail Operational
90 days ago
99.95 % uptime
Today
Google Calendar Operational
90 days ago
99.95 % uptime
Today
Google Meet Operational
90 days ago
99.95 % uptime
Today
Zoom Operational
90 days ago
99.95 % uptime
Today
ATS Sync Operational
90 days ago
99.95 % uptime
Today
HRIS Integration Operational
90 days ago
99.95 % uptime
Today
Dropbox Sign Operational
90 days ago
99.9 % uptime
Today
Microsoft 365 Operational
90 days ago
99.95 % uptime
Today
Help Center AI Chat Operational
90 days ago
99.95 % uptime
Today
Assessments Operational
90 days ago
99.95 % uptime
Today
Notification Delivery Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Slack Operational
90 days ago
100.0 % uptime
Today
Infrastructure Providers Operational
90 days ago
99.95 % uptime
Today
SendGrid API v3 Operational
SendGrid Parse API Operational
AWS Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ashby read-only due to infrastructure maintenance Jul 18, 2026 16:00-17:00 UTC

On Saturday, July 18, from approximately 4PM to 5PM GMT (9AM to 10AM PST), Ashby will be in read-only mode (except for job applications, which can still be submitted). During this time, we will be changing our database infrastructure. Details below.

*How will this impact my Ashby access?*
You can log in and view all information in Ashby, but cannot modify or delete it. We’ve disabled the interface for common functionality that modifies or deletes data. In some cases, the interface may not be disabled but will error (safely) when clicked.

ATS sync will be paused during this time, and we anticipate that ATS data will be up to date within 2 hours after the infrastructure change is complete.

*How will this impact job applicants?*
Hosted job boards, Ashby Job Board API, and submitting applications via the Ashby Customer API will continue to function. Applications submitted during maintenance will not be viewable in Ashby until after it is complete.

*How will this impact candidates who are interviewing?*
Candidates will not be able to use direct scheduling, availability links, and candidate experience surveys, and will be presented with a message to try again later. Calendar events and conference meeting links will not be impacted, but feedback cannot be submitted until the transition is complete.

*How will this impact live integrations?*
During this time, any API calls that modify Ashby data will fail with 500 errors.

*How will this impact Ashby’s People Workflows add-on?*
You can view employees, workflows, and tasks, but cannot modify them, so completing tasks and advancing workflow steps will be disabled. Workflow automation is also paused: in-flight workflows will not advance, scheduled steps and reminders will not fire, and automated actions will not run. Automation will resume and process any steps that were due once maintenance is complete. The new-employee portal will also be read-only, allowing users to view tasks but not complete tasks or complete their profile.

*How will I know when read-only mode begins and ends?*
We will provide in-app messaging, post updates to status.ashbyhq.com, and email updates throughout the transition. You can subscribe to email updates at status.ashbyhq.com.

We appreciate your patience and understanding as we maintain Ashby’s reliability and speed. Please reach out to your customer success manager or support@ashbyhq.com with any questions.
Posted on Jul 10, 2026 - 20:24 UTC
Jul 11, 2026

No incidents reported today.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026
Structured resume parsing unavailable
Resolved - This incident has been resolved. Resumes that failed to parse during the incident have been backfilled.
Jul 8, 04:17 UTC
Monitoring - Newly-uploaded resumes are now being parsed successfully. Resumes that failed to parse during the incident will be backfilled.
Jul 8, 00:58 UTC
Identified - Due to an issue with a downstream provider, newly uploaded resumes are not being automatically parsed into structured data. Resume files remain available in the app, but contact info, work history, and plain-text content are not currently being extracted from newly-uploaded resumes. Application form autofill, AI job criteria evaluation, and resume-based search may be affected for new resumes. Email and Chrome extension resume imports may also fail until parsing is restored.
Jul 8, 00:40 UTC
Jul 7, 2026

No incidents reported.

Jul 6, 2026
Candidate PDF Export Errors
Resolved - From 11:30am until 1:40pm PDT, candidate PDF exports failed with a generic message. The cause of this issue has already been identified and fixed.
Jul 6, 18:30 UTC
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
Sporadic reports of Ashby unavailable
Resolved - Our upstream provider, Cloudflare, has implemented a fix and our tests indicate they have resolved the issue.
Jul 2, 02:14 UTC
Identified - Our upstream provider, Cloudflare, has confirmed a connectivity issue and is working on a fix.
Jul 1, 23:35 UTC
Update - We are getting reports of Ashby being unavailable in Sydney. We're also getting limited reports of Ashby being unavailable in other regions, like Portland and San Francisco. We're working with an upstream provider to determine the root cause.
Jul 1, 22:44 UTC
Investigating - We are currently investigating this issue.
Jul 1, 20:19 UTC
Jul 1, 2026
Degraded performance in Sydney region due to issues with upstream provider
Resolved - We've confirmed Ashby is available again in the Sydney region. We will work with our upstream provider to understand what happened.
Jul 1, 19:03 UTC
Investigating - We are currently investigating this issue.
Jul 1, 18:49 UTC
Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026
All-in-One Scheduling - Calendar Sync Maintenance
Completed - The scheduled maintenance has been completed.
Jun 27, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 17:00 UTC
Scheduled - We will be performing maintenance on our calendar scheduling systems on Saturday June 27th, from 10:00am Pacific Time to approximately 11:00am Pacific Time.

During this time, you can still schedule interviews in Ashby. However, the following delays may occur:
- Calendar events may not sync with external calendars immediately.
- Calendar invites may be delayed.
- Calendar events created or edited outside of Ashby may be delayed in syncing to Ashby.

Calendar syncs will automatically resume at the end of maintenance, and all pending calendar invites will be delivered. We will keep status.ashbyhq.com updated, and UI warnings will indicate when calendar sync is delayed.
Jun 19, 21:03 UTC
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