Recruiting - Emails from templates cannot be sent

Incident Report for Ashby

Resolved

We have released a fix and have confirmed it resolves the issue. Users will need to refresh Ashby in their browser.
Posted Sep 15, 2021 - 14:52 UTC

Update

We are continuing to work on a fix for this issue.
Posted Sep 15, 2021 - 14:06 UTC

Identified

We've identified an issue where composing an email from a template does not activate the Send button and the email cannot be sent. We're actively working on a fix. Until then, users can make an edit (e.g. add a space at the end) to activate the Send button and send the email.
Posted Sep 15, 2021 - 14:06 UTC
This incident affected: Ashby Products (Recruiting).