DropBox Sign updates not reflecting in Ashby

Incident Report for Ashby

Resolved

This incident has been resolved.

Posted Jun 24, 2026 - 22:21 UTC

Monitoring

A fix has been implemented, and data is in the process of being recovered.

Posted Jun 24, 2026 - 21:51 UTC

Identified

Starting at 4:30PM (UTC), Ashby stopped being able to process inbound data from Dropbox Sign. E-Signature requests were sent, but status updates were not recorded.

Posted Jun 24, 2026 - 21:16 UTC

This incident affected: Third-Party Integrations (Dropbox Sign).