Analytics & Recruiting - Issues accessing Ashby's sites

Incident Report for Ashby

Resolved

This incident has been resolved.

Posted Jun 21, 2022 - 08:07 UTC

Update

We have not seen any errors related to this incident in the last 15 minutes, indicating our upstream provider's full recovery.

We will continue monitoring for further signs of issues.

Posted Jun 21, 2022 - 08:02 UTC

Monitoring

We are seeing errors subside and traffic levels return to normal across the board.

We will continue monitoring for further signs of issues.

Posted Jun 21, 2022 - 07:30 UTC

Update

We are seeing signs of recovery from our upstream provider throughout most geographic locations.

We will provide further updates as recovery progresses.

Posted Jun 21, 2022 - 07:14 UTC

Investigating

Some users may see "500 - Internal Server Error" pages when accessing Ashby's sites.

This is caused by an incident with an upstream provider, which we are closely monitoring.

We will provide further updates as the incident develops.

Posted Jun 21, 2022 - 06:52 UTC

This incident affected: Ashby APIs (Ashby API, Reports API, Job Post API) and Ashby Products (Recruiting, Analytics, Hosted Job Boards, Scheduling, Chrome Extension, Mobile).