Analytics & Recruiting - Client errors

Incident Report for Ashby

Resolved

The security gap has been fixed.

Posted Feb 17, 2021 - 21:06 UTC

Monitoring

Our engineers have implemented the fix and are deploying it. We are monitoring our service in case any issues occur between now and the fix being deployed.

Posted Feb 17, 2021 - 19:07 UTC

Update

Our engineers have identified the fix for the security gap that disrupted service.

Posted Feb 17, 2021 - 15:57 UTC

Update

Our engineers have restored service.

Posted Feb 17, 2021 - 14:44 UTC

Identified

External security testers hired by Ashby uncovered a security gap and, in the process, disrupted service causing Ashby clients to error.

Posted Feb 17, 2021 - 14:38 UTC

This incident affected: Ashby APIs (Ashby API, Reports API, Job Post API) and Ashby Products (Recruiting, Analytics, Hosted Job Boards, Scheduling, Chrome Extension, Mobile).