[Analytics] Delayed Analytics data for some customers

Incident Report for Ashby

Resolved

This incident has been resolved.

Posted Dec 21, 2022 - 23:27 UTC

Update

We are continuing to monitor for any further issues.

Posted Dec 21, 2022 - 23:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 21, 2022 - 23:18 UTC

Identified

We have discovered and identified the cause of delayed analytics data for some customers. Data may be out of date by up to 5 hours. We are currently in the process of fixing the issue and getting date back up to date.

Posted Dec 21, 2022 - 22:45 UTC

This incident affected: Ashby Products (Analytics).