We have now re-synced all calendars and are continuing to monitor.
Posted Jan 11, 2025 - 11:00 UTC
Monitoring
We're continuing to resync customers' calendars.
Posted Jan 11, 2025 - 10:53 UTC
Update
We're continuing to resync customers' calendars, but due to the volume, we're doing it incrementally and anticipate this will continue over the weekend.
Posted Jan 11, 2025 - 02:29 UTC
Update
We have rolled back the change. Only some recurring calendar events were affected, but we are resyncing the calendars of all customers. This process may take up to several hours and we will provide updates throughout the day.
Posted Jan 10, 2025 - 19:04 UTC
Identified
We've identified an issue where busy recurring calendar events are not being considered in scheduling features: manual scheduling, direct booking, and autoschedule. We are rolling back a change.
Posted Jan 10, 2025 - 18:24 UTC
This incident affected: Ashby Products (Scheduling).