Ashby Status - API - AWS Outage

API - AWS Outage

Incident Report for Ashby

Resolved

This incident has been resolved.

Posted Jun 13, 2023 - 22:01 UTC

Monitoring

AWS has posted a positive update and services appear to be returning to normal.

Posted Jun 13, 2023 - 21:14 UTC

Update

Upstream AWS outage continues as we see degraded performance across the product

Posted Jun 13, 2023 - 20:21 UTC

Update

Seeing elevated errors with direct booking links

Posted Jun 13, 2023 - 19:46 UTC

Update

We are continuing to investigate this issue.

Posted Jun 13, 2023 - 19:39 UTC

Investigating

There is an aws outage (https://health.aws.amazon.com/health/status) that has downstream implications for our product. Currently the API has elevated error rates.

Posted Jun 13, 2023 - 19:38 UTC

This incident affected: Ashby APIs (Ashby API), Ashby Products (Recruiting, Analytics, Hosted Job Boards, Scheduling), and Infrastructure Providers (AWS).