Analytics & Recruiting - Degraded performance

Incident Report for Ashby

Resolved

We are no longer seeing degraded performance from our upstream provider. We will continue to monitor the situation and provider further updates if necessary, but for now, the incident has been resolved.
Posted Dec 22, 2021 - 17:34 UTC

Monitoring

We are seeing signs of recovery from our upstream provider, and performance levels are back to normal.

We will continue to monitor the situation, and provide an update if we see further degradation.
Posted Dec 22, 2021 - 14:23 UTC

Identified

Due to an issue with an upstream provider, Ashby users may experience degraded performance.

We are working with the affected provider, and we will provide an update as soon as possible.
Posted Dec 22, 2021 - 13:43 UTC
This incident affected: Third-Party Integrations (Job Feed, ATS Sync), Notification Delivery (Email, Slack), Ashby APIs (Ashby API, Reports API, Job Post API), Ashby Products (Recruiting, Analytics, Hosted Job Boards, Scheduling, Chrome Extension, Mobile), and Infrastructure Providers (SendGrid API v3, SendGrid Parse API).
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