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Incident Report for Ashby

Resolved

Our systems have caught up on the backlog of Analytics and Workday sync tasks. Sync times have returned to normal. This incident has been resolved.
Posted Oct 22, 2025 - 20:07 UTC

Update

We're beginning to process the backlog of Analytics and Workday syncs and are continuing to monitor. Until we are caught up, customers of Ashby Analytics will see data that is a couple of hours behind their ATS and Ashby All-in-One customers will see delays in the Workday integration.
Posted Oct 22, 2025 - 19:15 UTC

Update

We are continuing to monitor. As a precaution we have disabled Workday and Analytics syncs.
Posted Oct 22, 2025 - 17:29 UTC

Monitoring

We've implemented a fix and are monitoring.
Posted Oct 22, 2025 - 16:19 UTC

Identified

We've identified the issue and are investigating a fix.
Posted Oct 22, 2025 - 16:09 UTC

Investigating

We are currently investigating this issue.
Posted Oct 22, 2025 - 16:06 UTC
This incident affected: Notification Delivery (Email, Slack), Authentication Services (Google, Office 365, Magic Link, Single Sign On), Ashby APIs (Ashby API, Reports API, Job Post API, Documentation), and Ashby Products (Recruiting, Analytics, Hosted Job Boards, Scheduling, Chrome Extension, Mobile, AI Notetaker).