Candidates Scheduled with Unavailable Interviewers

Incident Report for Ashby

Resolved

Candidates may have scheduled with unavailable interviewers during the following time periods:

* Mar 24, 8:21AM - 9:52AM PDT
* Mar 25, 9:52AM - Mar 27, 5:34AM PDT

At the scheduled time, the interviewer may already have had a meeting.

This happened because we shipped a bug that incorrectly calculated or displayed the interviewer’s availability. This bug affected the following scheduling features:

* Manual scheduling
* Direct booking links
* Advanced scheduling

We will be posting a post-mortem about how this happened and what we’re doing to prevent this issue in the future.

Posted Mar 24, 2026 - 15:00 UTC