All-in-One: Google Workspace Email Sync Delayed For Some Customers
Incident Report for Ashby
Resolved
Email for affected customers has synced. If you observe otherwise please reach out to support@ashbyhq.com
Posted Aug 24, 2023 - 01:26 UTC
Monitoring
A fix has been deployed, and we have observed emails starting to sync for affected customers. We expect 2-3 hours for sync to recover.
Posted Aug 23, 2023 - 22:08 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 23, 2023 - 19:42 UTC
Identified
We've identified an issue that's causing Google Workspace Email sync to be significantly delayed for some customers and are working on deploying a fix. Due to delayed sync, email sequences will continue despite receiving candidate replies.
Posted Aug 23, 2023 - 19:17 UTC
This incident affected: Third-Party Integrations (Google Gmail).