ATS Sync is now up-to-date, as our infrastructure has fully recovered.
Our infrastructure provider's incident is still open, so we will be monitoring the situation until they mark the incident as resolved.
Posted Sep 27, 2021 - 11:07 UTC
Update
We are seeing signs of recovery from our infrastructure provider, and the ATS Sync process is catching up with the latest updates. We will provide another update once we have confirmation that the sync process completely recovered.
Posted Sep 27, 2021 - 10:31 UTC
Update
We are seeing signs of recovery from our Infrastructure Provider, and the ATS Sync process is catching up with the latest updates.
We will provide another update once we have confirmation that the Sync process is running normally.
Posted Sep 27, 2021 - 10:31 UTC
Identified
Due to an incident with our infrastructure provider, ATS Sync is currently degraded, resulting in outdated Analytics data.
We currently monitoring the situation, and will update this incident if other parts of the product get affected by the upstream provider issues.
Posted Sep 27, 2021 - 09:07 UTC
This incident affected: Ashby Products (Analytics) and Third-Party Integrations (ATS Sync).