Disruption to Dropbox Sign and BambooHR integrations

Incident Report for Ashby

Resolved

BambooHR has recovered, and its integration with Ashby is now working normally. Data updates and new-hire transfers are processing as expected.
Posted Oct 21, 2026 - 19:09 UTC

Update

Dropbox Sign has recovered, and its integration with Ashby is now working normally. E-signature workflows, including creating and sending requests, sending reminders, and cancelling requests, are functioning as expected.
Posted Oct 21, 2026 - 16:44 UTC

Identified

Dropbox Sign and BambooHR are experiencing service disruptions, affecting their integrations with Ashby.
E-signature workflows using Dropbox Sign may fail or be delayed, including creating and sending requests, sending reminders, and cancelling requests. BambooHR integration data updates and new-hire transfers may also fail or be delayed.
Both providers are performing emergency maintenance. We are monitoring their recovery and will share another update as more information becomes available.
Posted Oct 21, 2026 - 14:31 UTC
This incident affected: Third-Party Integrations (HRIS Integration, Dropbox Sign).